Questions & Answers
Choosing the right Headset for your customer
Answering the following questions will ensure you recommend the correct solution to your customer every time. These questions relate to the customer’s situation as well as compatibility for their phone.
[Read Questions]Overcoming Potential Customer Concerns about using Headsets
FAQ's on Overcoming Potential Customer Concerns about using Headsets.
[Read Questions]Acoustic Shock
FAQ on Acoustic Shock, including: What is acoustic shock? What are the effects of Acoustic Shock? Ways to prevent Acoustic Shock
[Read Questions]Audio Conferencing Units
FAQ's on Polaris Voice, Polycom and Oricom Audio Conferencing units and accessories.
[Read Questions]Top 10 Questions
1. How do I re-subscribe or pair the Plantronics CS60 wireless headset to the charging base?
2. I hear an echo/side tone on my Plantronics wireless headset. What should I do?
3. I cannot get dial tone in my Plantronics wireless headset?
4. Reset and Resubscribe the Plantronics CS70 wireless headset?
5. What headset style – Monaural, Binaural or Convertible
6. There is no ring notification in my Plantronics wireless headset?
7. How do I reset my Plantronics wireless headset?
8. Amplifier or Direct Connect?
9. Voice Tube, Sound Tube or Noise Cancelling Headsets?
10. Who manufactures the telephone ? (For example NEC, Cisco, Siemens, Panasonic etc)
Polaris new pricing schedule
Please be advised Polaris price lists have been updated effective 4th August 2010.
For further information or pricing please contact Polaris Firstpoint on 1800 626 505.
Polaris Unveils Wideband Headset Range
The Polaris Soundpro headset range has been upgraded with the latest wideband audio technology.
