After many years Polaris still leads the Australian market in the supply and service of voice terminal products to contact centres and business.

We pioneered the use of lightweight headsets in Australia, selling our first model in 1981. Polaris is now Australia's largest distributor of telephone equipment and voice terminal products.

Our comprehensive range of products also includes business and call centre headsets, SIP IP telephones, Polaris NRX business telephone range, Polaris Voice audio conference range as well as a full range of mobile and PC headsets.

Polaris is also synonymous with service. With state-of-the-art repair, refurbishment and warehousing facilities Polaris can service and maintain any telephony equipment, as well as deliver to almost anywhere in Australia next day. To ensure your voice terminal needs are correctly managed, we have Account Managers nationally to identify and install the correct equipment for your needs. For your day to day enquiries, polaris_firstpoint is Australia's leading helpdesk and service centre. So whether large or small your enquiries will be handled properly first time, every time.

Most recently Polaris has also begun manufacturing products designed to meet the specific needs of the Australian market. Our world's first acoustic shock protection device, Soundshield, revolutionised the contact centre market in 2001 and the new range of Soundpro headsets and amplifiers has again raised the bar on contact centre equipment. Welcome to service, innovation and excellence in voice terminal equipment.
Welcome to Polaris.

What sets Polaris Apart?

In a market dominated by meg-corporations, Polaris is that rare 'good fit'.

• 20 + years experience.As a pioneer of the marketing of telephone peripherals in Australia, Polaris has the experience that comes only with time.
• Multiple sales channels. Polaris has dedicated staff for multiple sales channels — from retailers to resellers, OEM's to Telco's corporate and Government.
• Innovative & dynamic. As the market changes, Polaris sources and develops new products to meet the emerging needs. Typical of this innovation is Soundshield, our first 'home grown' product which was designed to combat the growing problem of acoustic shock both here and internationally.
• Unbeatable product power. We believe that our customer service is what really sets Polaris apart. We deliver on our promises with rapid turnaround on repairs to any brand of headset and handset. We also source and customise equipment to best meet your needs.

Our market doesn't stand still and neither do we

Business is forever on the move and like all successful companies, Polaris changes with the times, evolving to meet customer needs.

• Continuing leadership. For over 23 years Polaris has set the pace, with industry leading service and warranties. We will maintain that leadership.
• Product development. Soundshield, the first product designed, developed and manufactured exclusively by Polaris, represents a new direction for our company in the development of new market leading products.


• Retail Markets. Polaris is developing a strong retail sales channel with products that have been specifically selected to meet the needs of customer and small business users. Our dedicated retail team delivers extensive support programs including training, merchandising and sales material and marketing support.
• Inventory Management. Let Polaris work with you to better utilize and manage your assets. We can refurbish your surplus telephone headsets and handsets from all brands and warehouse them for future reissue.

Products to enhance your corporate telecommunications

Polaris sells and services a comprehensive range of telephone peripherals that will boost efficiency and effectiveness, whatever your enterprise.

• Business & Contact Centre headsets. Polaris has a full range of headsets and amplifiers for any business or home office needs.
• Bluetooth & DECT wireless headsets. The future in wireless communications for mobile phone's and PDA's.
• Business Telephones. Exclusive to Polaris, NRX Business Telephones have features to suit corporate, hospitality and government applications. We can also supply and service other brands to meet your specific requirements.
• Cordless Telephones. Stay in touch in your workplace. We have a full range from analogue models through to the latest long-range DECT cordless handsets.
• Soundshield acoustic stock protection device. Essential protection for call centre agents and other high telephony users. A world's first from Polaris with patented shriek rejection software.
• The Polaris voice audio conferencing systems. A stylish and easy to use handsfree speakerphone designed specifically for boardroom or conference room use. Using the latest in digital technology the Voice has superior voice clarity to ensure the best in audioconferencing every time. Now also available in a wireless unit (C1000).
• SIP IP Telephony. SIP is the way of the future. The most advanced open platform VoIP protocol, and Polaris delivers a full range of advanced, quality handsets to compliment your network.